Frequently Asked Questions
Do you have different flavours?
YES! There are currently 3 different flavours of the large pebbly path rocky road blocks, and you won't find any bleh chocolate or boring ingredients here. They're all VERY unique and I would highly recommend trying them all!I also do seasonal flavours, and newsletter subscribers are always the first to know!
Is your packaging eco-friendly, because it looks like plastic?
We are SO eco-friendly - our packaging is made of pure cellophane which is 100% home compostable and breaks down to absolutely no waste in about than 12 weeks. Our product boxes are 100% recycled cardstock, and are printed with soy-based inks. This means they are 100% recyclable after use, and won't break down into ANY microplastics!
Do you have nut-allergy friendly options?
Unfortunately I cannot guarantee any allergy friendly options due to so many of my products having a LOT of nuts in them. Plus there are other allergens like dairy, soy, gluten, wheat, sulphites, egg and so on, so this is not really allergy friendly territory I am so sorry - it's just not doable in my kitchen at this time.
Do you offer vegan or dairy-free options?
Currently, our products contain dairy and are not suitable for vegan or dairy-free diets.
Are your products gluten-free?
Unfortunately, we have no gluten free options, as our marshmallows are all made with gluten.
Is your rocky road Halal-friendly?
Yes, we use beef gelatin in our marshmallows, so our rocky road is Halal.
Do you have a store I can visit in person?
We have a brick-and-mortar headquarters, but it's not a "shop". You can visit us to do click-and-collect orders, but we are open by appointment only. The venue is at 6 Henry Lawson Drive Mudgee NSW. We do have LOTS of Mudgee stockists though, so have a look at the store locator map if you want to browse a physical shop.
Do you wholesale? How do I become a stockist?
What is the shelf life of your rocky road?
Our rocky road is best enjoyed fresh but can last up to 6 months from manufacture date when stored in a cool, dry place, out of direct sunlight.
How should I store my rocky road to keep it fresh?
Store your rocky road in an airtight container in a cool, dry place, away from direct sunlight.
My chocolate has turned white – can I still eat it?
Chocolate that has accidently gotten warm or been exposed to direct sunlight will BLOOM. This is when the cocoa butter rises to the top of the chocolate, and causes it to go white. It’s 100% safe to eat, and often makes very little difference to the taste, although it can make it taste different if the bloom was severe, or if the chocolate has been left for an extended period of time.
Do you ship internationally?
At this time, we only ship within Australia. However, if you are an international wholesaler, please email us so we know that the demand is there, and we will contact you as soon as we go international!
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, shop pay, pay in 4 with PayPal and apple pay.
How can I track my order?
Once your order is dispatched, we'll send you a tracking number via email.
Do you offer gift wrapping or special messages for gifts?
All orders are packed in hot pink tissue paper with a sticker, but we can include a personalised message. Please add this message to your order notes, and let us know if it’s for a birthday/occasion and we might even do up a custom card for you.
What is your return or refund policy?
We know you’re going to LOVE Pebbly Path and we’re willing to put our money where our mouth is, by offering a 100% money-back guarantee on all our products. Please refer to our Refund Policy page for detailed information.